E l i a s   J o h n s o n

Software Engineer

Experience,

Software Engineer

Bookends | Jan 2024 - Present

Freelance position in Provo, UT

  • Helping with the development of a new product
  • Currently building an Epub reader and converter for IOS via Swift
  • Have learned a lot about Apple's ecosystem and development tools

Information Technology Specialist

Pattern | May 2023 - Present

Full-time hybrid position in Lehi, UT

  • Delivered top-tier technical support, ranking as highest-performing ticket resolver for four consecutive quarters
  • Managed IT infrastructure and set up render farms, resulting in 4x faster render speeds
  • Reduced new-hire IT setup time by 66.7% while onboarding over 500 employees
  • Managed equipment inventory and worked with vendors to get the best deals
  • Created custom workflows with Tines and Python scripts utilizing APIs

IT Support Engineer

Microsoft | Sep 2021 - Apr 2023

Part-time remote position

  • Provided comprehensive technical support to small and medium-sized businesses
  • Consistently ranked in top 5% for ticket resolutions and customer satisfaction
  • Effectively communicated with clients of all age groups and technical backgrounds
  • Leveraged expertise in Microsoft products to resolve complex technical issues
  • Collaborated with internal teams to ensure client satisfaction

Education,

B.S. Information Systems

Utah Valley University | 2019 - 2024

Orem, UT

  • Database Theory - MySQL
  • Data Science; Big Data Analytics - Python & R
  • Data Warehousing - Microsoft SQL Server
  • Advanced Statistical Methods - R
  • Data Security Analytics - Kali Linux
  • Marketing & Organizational Behavior
  • Business Intelligence - Tableau
  • Business Communication
  • Financial and Managerial Accounting - Excel
  • Systems Design & Implementation - UML & Mermaid
  • Advanced Excel for Decision Making
  • Management Information Systems
  • Web Systems Development

Computer Science

Minor, Utah Valley University | 2019 - 2024

Orem, UT

  • Object Oriented Programming - Python
  • Data Structures & Algorithms - Python
  • Computer Networks - Wireshark
  • Linux Administration - Bash
  • Web Application Development - Full Stack
  • Computer Architecture - Assembly
  • Numerical Software Development - Python

Web Development

The Odin Project | 2024 - Present

Open Source Full Stack Development Course

  • Github & Git
  • HTML & CSS
  • Javascript
  • Svelte
  • React
  • Pnpm
  • Typescript
  • Web & UX Design

Projects,

02

Bookends

Reading habit builder

I'm building out features and will soon be building a proprietary Epub reader into the app

Swift iOS AWS Lambda DynamoDB
01

First Website

About Elias Johnson

HTML CSS
03

Student Registration

Academic Project

JavaScript CSS
04

Book Database

Library Manager

JavaScript API
05

Trivia App

Interactive Quiz

JavaScript API
11

This Website

Personal

Built with Svelte and modern web technologies

Svelte TypeScript GitHub Pages
07

SAAS Automations

Pattern

Automation Python
08

Render Farm

Pattern

Keyshot Hardware
09

Custom Builds

Pattern

Hardware Custom
06

Provo Arts

Business Website

Squarespace IT Setup
10

Eagle Scout Project

BSOA

Constructed an ATV bridge at Starvation Creek for the Utah Division of Wildlife Resources

Leadership Construction Project Management
© 2025 Elias Johnson